If you’ve run into problems with an upgrade, send us an email and our team of Dynamics GP experts can help you. Reference the following KB articles for more details, once the above steps have been completed. When prompted to login to Exchange, be sure to click the “Advanced Option” link in the lower right corner and enter the O365 email address for both the “Email Address” and “Login ID” fields.
EMAIL SETTINGS LOOKUP OFFICE365 UPDATE
I did this update for each user, and now when I run: SELECT * from DYNAMICS.SY04920Īs shown in the following screen shot, the Exchange URL is correct for each user.Īfter the above steps were completed, close and go back into Dynamics GP. To correct the issue, we run an update statement for each UserID in the table similar to the following (replace the UserID and URL with your appropriate values): UPDATE DYNAMICS.SY04920 SET Exchange_Server_URL = '' For this case, we needed to update the information to the new Office365 URL. Any email address from one of your Office 365 verified domains may be specified as the Email address. Enter your MX endpoint under Server/smart host. The results show the most recent Exchange URL used, and often will show your old mail provider’s URL. To set up a connector for your Office 365 account: 1. You can see everything in the table by running the following query in SQL Server Management Studio: SELECT * from DYNAMICS.SY04920 In this table, you’ll find the GP User ID, their corresponding email address, and the most recent Exchange EWS Server URL that was used. In this case, we needed to reference the DYNAMICS SY04920 table. When prompted to login with their Exchange email credentials, they would continue to be prompted to login again, and again, with no success. They are using the “Exchange” email option in their environment since they are using Office and Outlook 64-bit. We recently had a support case where a client was using one Exchange server, and had just moved their email to Office365.
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